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Rental Questions
Q: What are your rental rates?
A: The two mainstage theaters rent for $3000/week, the two studio theaters rent for $1000/week.
Q: How many seats are in each theater?
A: Each mainstage has 195 seats, each studio has 60 seats.
Q: Is there a minimum number of shows that we have to do per week?
A: No. But there is a maximum. Rental rates are based on a max of 5 shows per week. For a regular term contract a typical committment is usually 4 shows a week for at least a 4 week run. We can do longer runs if you wish, and one week runs aren't out of the question, but a typical contract is 4 shows a week for 6 weeks. If you're really hoping for a shorter run, maybe a late-night or off-night rental might be better for you instead.
Q: What is included in the rental cost?
A: Rental of any of the spaces includes full box office, front of house staff, volunteer ushers, dressing room/back stage area, control booth, lighting instruments, sound equipment, marketing space in the building.
Q: Can we choose what time our show starts?
A: No. Show times are pre-determined by which space you are in to ease box office traffic flow.
Down Main - 7:30pm evenings, 2:30pm matinees
Up Main - 8pm evenings, 3pm matinees
Down Studio - 8pm evenings, 3pm matinees
Up Studio - 7:30pm evenings, 2:30pm matinees
Q: Can I rent the theater for one night for an event?
A: Yes. Based on availability you can rent the theater for one night. Off-nights are typically easier to book than prime-time weekend slots.
Q: Do you do late-night, off-night (Monday, Tuesday) shows?
A: Yes we schedule late-nights & off-nights! Late-nights & off-nights are $100/performance hour and can be in any of the 4 theater spaces (based on availability). Late-nights are required to perform on top of the primary renter's sets, so do not get design freedom, but are allowed to use a general light wash and and iPod sound hookup.
Q: Can we produce a musical in your theater?
A: Unfortunately, no. Our theaters are not sound-proofed enough to handle musical productions without seriously disrupting other renters in the space and their audiences. However, we do love musical events and would definitely entertain the idea of producing musicals on our off-nights or late nights when you can let loose and not worry about your sound levels bothering any of the other renters. Recorded music and sound levels that can be set and adjusted prior to a show run are acceptable for regular rental runs - but live music is a no-no.
Q: Do we have to pay a Security Deposit? And when is it due?
A: Yes. A security deposit of $1000 is due upon contract signing for all full-run theater productions. A deposit of $500 is due for any late-night or off-night theater production. A deposit of 1/2 of the event fee is due for any one-night event.
Q: Do you provide any technical assistance with setting up our show?
A: No. It is your responsibility to provide all of your own technical personnel to load-in and strike your show. An on-site theater technician is available to answer questions about the space but will not assist you with your work. If you need to hire help, our technician may be available for hire at an additional fee.
Q: Do I have to provide insurance?
A: YES! You MUST provide General Liability insurance for your company/event. If you've never looked into purchasing insurance before it's really not as scary as it sounds. You can download insurance information for a company that we use regularly from our Downloads page. Insuring your event is fairly inexpensive depending on the length of your run and whether or not you have employees or volunteer staff.
Q: Can I see what the spaces look like?
A: Yes. You can schedule a time to see the spaces with our General Manager by filling out the 'Contact Us' page.
Q: Do you have drawings of the spaces?
A: Yes - you can download Adobe files of each of the 4 spaces on our website.
Q: How much time do we get to load-in/strike?
A: Load-Ins begin at 12 noon on the first Monday of the contract term. Renters are given full 24hr access to the building during their load-in & tech week. The first performance is usually on Thursday or Friday of that week, but if you require additional time to load-in and tech you are welcome to purchase an addtional week with no performances in it. Strikes begin immediately following the final Sunday performance of a show and must be completed by noon on Monday.
Box Office Questions
Q: Do we have to use your box office to sell tickets?
A: Yes. In order to better assist your patrons and to handle house management for your show, we need to handle your box office.
Q: What box office system do you use?
A: We use Tix.com - and we LOVE them. We're convinced you will too.
Q: Do you charge box office fees?
A: Yes. We charge patrons $2 per ticket for online and phone transactions. Currently there are no fees for tickets purchased in person at the box office.
Q: What are HotTix & Goldstar? And can we use them?
A: HotTix is a half-price ticket venue controlled by The League of Chicago Theaters. Goldstar is an online half-price ticket venue based in California. Our box office has access to both services and can offer them for your tickets. You control how many half-price tickets you offer for sale, but it is highly recommended to use these services as many people look to these venues to provide a current list of what is playing in the city.
Q: How early can our tickets go on sale?
A: Once we receive a signed contract and your security deposit, we will send you a Box Office Set-Up package. It takes the box office roughly 2 weeks from the return of that package for your tickets to be on sale. So how fast that happens all depends on you!
Q: How do we get our box office money?
A: Every week of your run, the box office will issue a check for the previous weekend's performances. At the end of your run, any unpaid fees, damages, fines, NSF fees, or box office chargebacks will be deducted from your deposit.
General Questions
Q: Do you sell concessions?
A: Yes, we have 2 bars - one upstairs and one downstairs. They are fully stocked with snacks, candy, soda, water, beer, wine and spirits.
Q: Do you have any good parking deals for our patrons?
A: Yes! The Children's Memorial Parking lot offers Greenhouse patrons $6 parking with their ticket stubs or our validation stamp.
Q: Can we sell merchandise?
A: Yes. You have 2 choices for merch sales - we sell it and take a 20% cut of the proceeds, or you sell it and keep what you make. If we sell it we can have it available in our box office and at the bars any time we're open. If you sell it, it's only available during your show times.
Q: Can we have smoking in our show?
A: Yes BUT - they can't be real cigarettes. So stock up on those stage smokes for the effect.
Q: Our play takes place around a campfire and we also have lanterns and candles in our production. Can we have fire on stage?
A: NO! Absolutely no live flame on stage at any point in time. This is why you hire awesome lighting designers cause they can figure out how to make all this stuff work without burning down theater buildings!
Q: Our show is going to fall on Super Bowl Sunday - can we cancel it and do an Industry night on Monday instead?
A: Yes. Schedule permitting, we're open to changing up the schedule to fit the needs of your company.
Q: Can we have an animal on stage?
A: As long as it doesn't stay in the building over night, we can't see why not. We've had our fair share of strays make it in here at one time or another resulting in a couple of random cameo appearances. We at the Greenhouse love animals and children - and though they typically steal the spotlight, we're ok with that as long as they are well behaved and well managed. Oh - but if it poops, you have to clean it up.
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| Last Updated on Monday, 28 November 2011 23:34 |
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