Frequently Asked Questions
Do I have to set up an account to purchase tickets online?
No. We only require an email address. After that, you have the option to create an account in order to view your previous purchases and update your settings.
Why are there processing fees?
The Greenhouse is a rental theater space, meaning that we aren't the ones necessarily producing the show that you are seeing. While the price of your ticket goes to the actors, directors, and producers of the play you are seeing, the fees go to keeping the lights on and paying for your friendly Greenhouse Theater Center staff to be here.
Do you validate parking?
Though we do not have valet parking, we do validate for the garage at 2316 N Lincoln. Ask the Box Office for the sticker validation which brings the price to $6 for 4 hours or $10 for 12 hours.
I'm still having trouble.
That's completely understandable. You can give us a call at 773-404-7336 during our regular business hours, or feel free to email us at GHTboxoffice@greenhousetheatres.com. We are always happy to help.
Do you serve alcohol? Are you BYOB? Can I bring in food?
We have a full bar, where you are able to purchase wine, spirits, and non-alocholic beverages, which can be taken into any of our five theaters*.
Is your theater accessible?
Yes! All of our spaces are accessible and our second floor can be reached via stairs or elevator.
I'm calling but the phone keeps ringing. Is anyone there?
Maybe! With shows running all the time, sometimes the box office can get a little backed up. We might be talking to another patron or in the middle of a Will Call. In any case, we apologize for the inconvenience.